LAM - TERMS AND CONDITIONS
These Terms and Conditions ("Terms") govern your use of LAM ("LAM", "we", "us", "our"), the anonymous voice-message service available at lamsg.me and through the LAM iOS application. LAM is operated by FORKLAB, a company registered in the State of Kuwait
These Terms apply to everyone who uses LAM in any way — including people who never create an account. If you record and send a voice message from someone's LAM page, you are bound by these Terms the moment you press send, whether or not you ever register.
1. Definitions
- "User" means anyone who accesses or uses LAM in any capacity, including Recipients and Senders.
- "Recipient" means a person who has registered a LAM account and holds a public page at lamsg.me/<username>.
- "Sender" means any person who records and sends a voice message to a Recipient's page, whether or not that person holds a LAM account. Most Senders are anonymous and unregistered.
- "Message" means an audio recording sent from a Sender to a Recipient through LAM.
- "Public Link" means a shareable link (lamsg.me/m/<id>) that a Recipient may generate for any Message they have received, allowing anyone holding that link to listen to it.
2. Eligibility and Minimum Age
2.1. You must be at least 16 years old to register a LAM account, hold a public page, or purchase a subscription. By registering, you confirm you meet this age requirement.
2.2. LAM does not require an account to send a Message. Because sending is anonymous and open to the public, LAM has no way to verify the age of a Sender. If you are a parent or guardian of a Recipient under 18, please read the LAM Parental Guide, which explains this in plain terms and what you can do about it.
2.3. LAM does not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it and close the associated account.
2.4. Anyone can send a Message to any public LAM page, including a page belonging to a minor. LAM does not screen Senders and cannot confirm that a Sender is not an adult contacting a minor Recipient. Registering a public page, and deciding whether to keep it public, is a decision Recipients (or their parents, for minor Recipients) should make with this fact in mind.
3. Consent Notice Shown Before Recording (Applies to Every Sender)
3.1. Before any Sender can record a Message, LAM displays the following notice on the recording page, and the Sender must actively acknowledge it before the "Record" control becomes available:
"Before you send: This message may be shared publicly by the person who receives it, and cannot be recalled once shared. Only record your own voice, or voices of people who have agreed to be recorded. Do not send anything illegal, threatening, sexual, or that identifies or targets a minor. By tapping Record & Send, you agree to LAM's Terms and Conditions."
3.2. Clicking "Record & Send" (or the equivalent control) constitutes the Sender's acceptance of these Terms, including the warranties in Section 4 and the license grant in Section 5, in the same way that using the Service constitutes acceptance for a registered Recipient.
4. Sender Warranties
By sending a Message, the Sender represents and warrants that:
- The voice in the recording is their own, or they have obtained the informed consent of every other person whose voice is recorded;
- If the recording captures a phone call, conversation, or any other interaction involving another person, the Sender has obtained whatever consent is required under the law of their own location and the location of anyone else recorded — including jurisdictions that require the consent of all parties to a recorded conversation, not just one;
- The recording does not contain copyrighted music, sound recordings, or other third-party material the Sender does not have the right to distribute;
- The Message is not unlawful, threatening, harassing, defamatory, sexually explicit, or intended to abuse, exploit, or target a minor; and
- The Sender has the legal right and capacity to make these warranties and to grant the license described in Section 5.
A Sender who breaches these warranties is solely responsible for any resulting harm, claim, or liability, and LAM may take any of the actions described in Section 8.
5. What Happens to a Sent Message — License and Public Sharing
5.1. By sending a Message, the Sender grants LAM a worldwide, royalty-free license to store, transmit, process, and deliver that Message to the Recipient, and to retain it in accordance with Section 10.
5.2. The Recipient may choose to generate a Public Link for any Message they receive, making it playable by anyone who holds that link, without asking the Sender and without notifying the Sender that this has happened. By sending a Message, the Sender also grants LAM and the Recipient a worldwide, royalty-free license to make that Message available in this way.
5.3. Once a Recipient has generated a Public Link and shared it, that license cannot be revoked or withdrawn by the Sender. LAM can disable a specific Public Link within LAM's own systems (see Section 9), but LAM cannot retract a link once it has been copied, saved, or redistributed outside LAM by anyone who received it — including the original Recipient, or any other person the Recipient shared it with. Sending a Message you are not comfortable having made public is done entirely at the Sender's own risk.
5.4. A Recipient who publishes a Message via a Public Link is independently responsible for that decision and for any consequence of making that specific recording public, separately from the Sender's own responsibility for the Message's content.
6. Prohibited Content and Conduct
6.1. You may not use LAM to create, send, request, store, or share content that:
- Depicts, describes, or solicits the sexual abuse or exploitation of a minor in any form. LAM has zero tolerance for this. Any such content is removed immediately upon detection and reported to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant Kuwaiti and international law enforcement authorities, as required by applicable law. LAM will preserve associated account, sender, and technical data as required by law in connection with such a report.
- Is sexually explicit, obscene, or intended to sexually harass any person;
- Threatens violence, harm, or death against any person or group;
- Constitutes harassment, stalking, bullying, or a persistent unwanted pattern of contact;
- Is defamatory, or knowingly false in a way intended to damage another person's reputation;
- Discriminates against or demeans a person on the basis of race, religion, gender, disability, sexual orientation, age, or nationality;
- Infringes any copyright, trademark, or other intellectual property right;
- Reveals another person's private information without their consent (doxxing);
- Promotes or facilitates a crime, terrorism, or other unlawful act; or
- Attempts to access LAM's systems, other users' accounts, or Messages through hacking, scraping, automated collection, or any unauthorized technical means.
6.2. LAM reserves the right to remove any content that violates this Section, suspend or terminate the associated account, and cooperate with law enforcement, at any time and without prior notice.
7. Moderation
7.1. LAM does not review or listen to Messages before they are delivered. Moderation is reactive: any listener can report a Message they believe is abusive or violates these Terms.
7.2. A Message is automatically removed once it has been reported by three distinct people. LAM logs all reports.
7.3. Content that appears to involve child sexual abuse material, an immediate threat to someone's safety, or another comparably serious violation may be suspended or removed by LAM on a single report or on LAM's own review, without waiting for the three-report threshold.
7.4. LAM does not currently offer a formal appeal process for a removed Message or a suspended account. If you believe content was removed in error, you may contact us at the address in Section 20, and we will consider the request at our discretion, but we do not guarantee reinstatement or a response within any specific timeframe.
8. LAM's Role, No Pre-Screening, and Takedown Requests
8.1. LAM acts as an intermediary that hosts and transmits Messages between Senders and Recipients. LAM does not create, review, or endorse Message content before it is sent, and is not the publisher of Messages exchanged through the Service.
8.2. If you believe a Message, a public LAM page, or a Public Link violates these Terms, infringes your rights, or should not be accessible, you may report it in-app or send a written takedown request to the address in Section 20, describing the content, its location (page or link), and the reason for your request. LAM will review reports made in good faith and act on them within a reasonable time.
8.3. If you believe content available through LAM infringes your copyright, you may send a notice to the address in Section 20, identifying the copyrighted work, the infringing material and its location, and a statement made in good faith that the use is unauthorized. LAM will remove or disable access to material it determines, in its reasonable judgment, to be infringing.
9. IP Logging and Disclosure
9.1. LAM records the IP address, timestamp, and duration of every Message at the time it is sent, whether the Sender is registered or anonymous. This is the only technical trace LAM has of who sent a given Message.
9.2. LAM uses this information to investigate abuse reports, enforce these Terms, protect the safety of our users, and comply with legal obligations.
9.3. LAM will disclose IP and Message metadata to law enforcement or other authorities where required by a valid legal process (such as a court order or lawful request under Kuwaiti law), or where LAM believes in good faith that disclosure is necessary to prevent harm to a person, respond to an emergency, or comply with the law.
9.4. If you are being harassed or threatened through LAM, report the Message in-app and separately email us at the address in Section 20 with the Message link or ID and a description of the harm. LAM cannot itself identify a Sender to you, but can escalate serious cases internally, preserve the relevant IP and metadata for a potential law enforcement request, and support a valid request from police or another competent authority. If you are in immediate danger, please contact your local emergency services first.
10. Subscriptions and Billing
10.1. LAM subscriptions (Lite, Premium, and Unlimited) are sold exclusively through Apple's In-App Purchase system as auto-renewing subscriptions. Apple, not LAM, processes all payments and handles all refund requests. To request a refund, go to your Apple ID purchase history, find the LAM transaction, and select "Report a Problem," or visit reportaproblem.apple.com.
10.2. Your subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before renewal. You can manage or cancel your subscription at any time in your device's Apple ID account settings — LAM cannot cancel or refund a subscription on your behalf.
10.3. Plan limits are as follows:
| Plan | Messages kept | Retention | Max recording length |
|---|---|---|---|
| Free | 30 | Deleted after 30 days | 30 seconds |
| Lite | 100 | Kept | 90 seconds |
| Premium | 500 | Kept | 3 minutes |
| Unlimited | 5000 | Kept | 5 minutes |
10.4. If your subscription lapses, you will keep your current plan's limits for a 30-day grace period. After 30 days, your account will be brought down to the limits of your new (or free) plan, and older Messages beyond that plan's retention or count limits may be removed.
10.5. All purchases are non-refundable through LAM directly, except where mandatory consumer law in your country of residence entitles you to a refund (for example, a statutory right in the EU/EEA to cancel within 14 days of purchase, subject to Apple's own process for handling that request).
11. Data Retention and Deletion
11.1. Message retention follows the table in Section 10.3, based on the Recipient's plan at the relevant time.
11.2. You may request deletion of your account by emailing us at the address in Section 20 from the email address linked to your account, or otherwise providing reasonable proof that you control the account.
11.3. Account deletion is processed as follows: your profile and Messages are hidden from all users immediately. The underlying records are then permanently purged from LAM's active systems within [30] days, and from backup systems within a further period as required for LAM's backup cycle. Until permanent purging is complete, deleted data is not accessible to any user, but has not yet been physically erased from LAM's infrastructure.
11.4. Deleting your account does not retract a Public Link that has already been shared and copied outside LAM's systems by a third party, for the reasons explained in Section 5.3.
12. Suspension and Termination
12.1. LAM may suspend or terminate any account, remove any content, or restrict access to the Service at any time, with or without notice, if we believe these Terms have been violated, the account poses a risk to LAM or other users, or as required by law.
12.2. Termination or suspension does not entitle you to a refund of any amount already paid to Apple.
12.3. You may stop using LAM and delete your account at any time as described in Section 11.
13. Intellectual Property
13.1. All LAM trademarks, logos, and branding are the property of FORKLAB . Nothing in these Terms grants you any right to use LAM's intellectual property without prior written permission.
13.2. You retain ownership of the content of your own recordings, subject to the licenses you grant to LAM and Recipients under Section 5.
14. Third-Party Services
LAM relies on third-party infrastructure providers to operate the Service — including cloud storage for audio files, a communications provider for account verification messages, and Apple's own platform services for push notifications and subscription billing. These providers process data on LAM's behalf under their own security and data-processing commitments to us. LAM is not responsible for the independent policies or practices of these providers where they act outside the scope of the services they provide to LAM. Further detail on how these providers are used is set out in the LAM Privacy Policy.
15. Disclaimers
15.1. LAM is provided "as is" and "as available," without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.
15.2. LAM does not warrant that the Service will be uninterrupted, secure, or error-free, or that content will be moderated before you encounter it. You use LAM, including any Message you record, send, receive, or make public, entirely at your own risk.
15.3. LAM does not endorse and is not responsible for the content of any Message.
16. Limitation of Liability
16.1. To the maximum extent permitted by Kuwaiti law, FORKLAB , its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, goodwill, or profits, arising from your use of LAM.
16.2. To the maximum extent permitted by law, LAM's total liability to you for any claim arising from these Terms or your use of the Service will not exceed the greater of (a) the amount you paid LAM (via Apple) in the 12 months before the claim arose, or (b) [KWD 10 / USD 30].
16.3. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under mandatory law applicable to you.
17. Indemnity
You agree to indemnify and hold harmless FORKLAB and its officers and employees from any claim, loss, liability, or expense (including reasonable legal fees) arising from: your Messages or other content; your breach of these Terms, including the warranties in Section 4; or your violation of any law or the rights of a third party.
18. Governing Law and Dispute Resolution
18.1. These Terms are governed by the laws of the State of Kuwait, without regard to its conflict-of-laws principles.
18.2. Any dispute arising from these Terms or your use of LAM will be subject to the exclusive jurisdiction of the competent courts of Kuwait, except where mandatory local consumer-protection law gives you the right to bring a claim in your own country of residence.
19. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will update the date at the top of this page and, where practical, provide notice within the app. Continuing to use LAM after a change takes effect means you accept the updated Terms. If you do not agree with a change, you should stop using LAM and may delete your account as described in Section 11.
20. Contact
For questions about these Terms, to report abuse, to request a takedown, or to request account deletion, contact us at the address below.
Complete the check above to see our contact address.